Returns & Exchanges
At Fragrantika, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on unopened and unused products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Secure Packaging
Carefully pack the item in its original, sealed packaging to ensure it remains protected from damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our specialists verify the product's condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing